Business Communication
without limits.
Make and receive calls from anywhere, on any device, with crystal-clear quality and powerful features like call routing, voicemail-to-email, and real-time analytics
Anywhere
Global Infrastructure. You just need internet.
Any Device
Available on Mobile, Desktop & IP Handsets
Expert Support
UK Based Support. Guaranteed 4 Hour Response.
Drive Productivity.
Unify voice, video, messaging, and voicemail within a single, cloud-based system that enables staff to work efficiently from any location using the same business number. Intelligent call routing ensures calls are delivered to the right person first time, with customer information automatically presented, providing immediate context, allowing your team to respond faster and more effectively.
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Boost productivity even further with features such as AI-powered call transcription and seamless CRM and helpdesk integrations, which eliminate manual data entry, enhance collaboration, and ensure smoother team handovers.
Features.
Easy to set up, simple to manage, and scales effortlessly as your team grows, keeping you connected, professional, and ready for what’s next.
Transfer
See availability and pass calls easily to the right colleague with full context. Handle issues faster.
Hold
Keep callers comfortable while waiting with music, their queue position & marketing information.
Merge Calls
Merge live calls instantly, enabling faster collaboration & immediate problem
resolution.
Call Queues
Route calls efficiently, reduce wait times, balance workloads, improve customer experience & prevent missed calls.
Auto Attendant
Greet callers and route them automatically, reducing wait times, improving call handling & efficiency.
Contacts
Add personal or share company contacts. Sync with external directories such as Exchange, IOS & Google.
Chat & Meet
Real-time messaging and collaboration. Secure video meetings, screen sharing, and other teamwork tools.
Click to Dial
Minimise dialing errors, increase sales and support efficiency and drive overall productivity.
Scheduling
Control call handling by time and day, ensuring calls are routed correctly, improving availability.
Voicemail
Capture messages when calls are missed or outside of business hours. Ensure no inquiry is lost.
Call Recording
Vital for training, quality assurance, compliance, dispute resolution, customer insights & accountability.
Analytics
Insights into call performance and trends. Enable smarter decisions, and enhanced customer experience.
AI Transcription
Automatically convert conversations into searchable text, improving accuracy & saving time.
Secure Payment
Protect sensitive data, ensure compliance, build customer trust & streamline card transactions during calls.
CRM Integrations
Link calls with customer records, reduce data entry, ensure staff have the right information.
Drive Productivity.
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Core Telephony
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Productivity Tools
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CRM Integration
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Collaboration
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Your phones are more important than ever.
In a world of self-service and AI bots, customers who call are often already frustrated or dealing with complex or emotional issues.
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This is when customer service really counts.
Improve Customer Experience
Turn satisfied customers into loyal partners.
IVR
Route callers quickly, reduce wait times, improve self-service, and ensure customers reach the right support.
Call Queuing
Manage call volumes efficiently, reduce abandonment, and improve response times and customer satisfaction.
Pop CRM Records
Give staff full customer context, enabling faster resolutions and more efficient and personal conversations.
Omni Channel
Unify voice, chat, email, and messaging, delivering consistent customer experiences across all channels.
Anywhere, any device.
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Get valuable insights.
Smarter insights. Faster decisions. Stronger business outcomes.
Call Recording
Vital for training, quality assurance, compliance, dispute resolution, customer insights & accountability.
AI Transcription
Automatically convert conversations into searchable text, improving accuracy & saving time.
Realtime Dashboards
Insights into call performance and trends. Enable smarter decisions, and enhanced customer experience.
Historical Reports
Unlock performance analysis & trend tracking. Make data-driven decisions that improve efficiency & CX
Protect your
business.
Reduce risk, ensure continuity, and build trust.
Secure Payments
Protect sensitive data, ensure compliance, build customer trust & streamline card transactions during calls.
Cloud Resilience
Ensures uptime, rapid recovery, and business continuity during failures, disruptions, or cyberattacks.
SSO / MFA
Secure access, reduce password fatigue, prevent unauthorized logins, strengthen security and compliance.
GDPR & ISO
Strengthen data security, ensure regulatory adherence, build customer trust, reduce risk.
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Valuable Insights.
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Call Recording
Vital for training, quality assurance, compliance, dispute resolution, customer insights & accountability.
AI Transcription
Automatically convert conversations into searchable text, improving accuracy & saving time.
Realtime Dashboards
Insights into call performance and trends. Enable smarter decisions, and enhanced customer experience.